Shipping & Returns

Items are made to order and take up to10 working days for completion. Items are sent 2nd Class via Royal Mail without tracking in UK at a cost of £3.50, if you require tracking or a faster shipping method, please contact us before purchasing an item. International orders are sent Standard Shipping via Royal without tracking (£5 Europe, £13 Rest of World £16 Rest of world with tracking). 

UK 2nd Class: 2 working days

Europe delivery aim: 3-5 working days

Worldwide delivery aim: 6-7 working days

Every item is made to order, and quality checked before posting. That being said we will issue a refund or send out a replacement for damaged goods, once proof is received. 

Please contact us and we will do everything we can to resolve any damaged or lost items. 

Please contact us by email for any queries: hello@custardcloth.com